One Doll Purchased = One Doll Donated

Policies

Return/Refund Policies

  • We WILL NOT accept any exchanges or returns based upon color or material discrepancies. 
  • There will be NO refunds given because of cancelled events.
  • We DO NOT process REFUNDS.
  • NO REFUNDS are issued on lost,and/or not received packages because of incomplete address or the conduct of the carrier involved in delivery of the packages.
  • WE GLADLY ACCEPT RETURNS due to a manufacturer defect within 7 days of receiving your order with original packaging to include bag/tags. 

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Damage & Repair Policy

  • Desert Island Friends are intended for gentle play only.
  • Desert Island Friends will repair manufacture defects free of charge to the doll if it is brought to our attention within 7 days of original shipment.
  • -All damage will be evaluated by Desert Island Friends. If the damage  was as of a result of rough play, no repairs will be made.
**All Desert Island Friends are  inspected and photographed before shipment.